Privacy Policy

Last updated: February 12, 2026

1. Information We Collect

We collect information you provide directly to us, including:

  • Account information: name, email address, and password when you create an account
  • Order information: shipping address, billing information, and purchase history
  • Communications: messages you send through our contact form or customer support

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Provide access to digital downloads
  • Send order confirmations and shipping updates
  • Respond to your questions and support requests
  • Improve our website and services
  • Send promotional communications (only with your consent, and you can opt out at any time)

3. Cookies & Tracking

We use essential cookies to maintain your session and shopping cart. We do not use third-party advertising trackers. Analytics data, if collected, is aggregated and anonymized.

4. Third-Party Services

We share your information with the following third parties only as necessary to provide our services:

  • Stripe: Payment processing. Stripe handles your payment card information securely. We do not store your full card details on our servers. See Stripe's Privacy Policy.
  • Shipping carriers: Your name and shipping address to fulfill physical orders.

5. Data Retention

We retain your account and order information for as long as your account is active or as needed to provide you services. You may request deletion of your account and personal data at any time by contacting us.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal data
  • Opt out of promotional communications

To exercise any of these rights, please contact us at hello@novaseipress.com.

7. Security

We implement industry-standard security measures to protect your personal information. All data transmission is encrypted via SSL/TLS. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised “Last updated” date.

9. Contact

If you have questions about this Privacy Policy, please contact us at hello@novaseipress.com.